Are You Sabotaging Your Success? Discover the Pitfalls of Poor Communication and Negotiation
Dr. Heather-Dawn Lawson-Myers
Duration: 60 minutes
CE: 1.0
At the end of this lecture, participants will:
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Identify common communication barriers that hinder effective dialogue and negotiation in the dental office with the team and patients.
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Understand the impact of poor communication and negotiation skills on professional-patient relationships, team dynamics, and overall business outcomes.
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Develop strategies to enhance communication clarity, active listening, and negotiation techniques to improve case acceptance rates, build stronger dental teams, and achieve favourable results.
Transform Your Dental Practice: Tenfold Your Office's Success with Proven Strategies for Stress Reduction, Increased Predictability, and Enhanced Profitability
Dr. Heather-Dawn Lawson-Myers
Duration: 60 minutes
CE: 1.0
In this course we will:
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Define key stressors within a dental practice and explore practical methods to reduce stress levels among staff members, fostering a more satisfying and harmonious workplace environment.
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Implement strategies for increasing predictability within daily operations, scheduling, patient care, and financial management to optimize efficiency and minimize disruptions.
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Develop tailored approaches to enhance profitability, recognizing your practice's unique challenges and opportunities. By analyzing financial metrics, optimizing treatment planning, improving patient retention, and implementing effective marketing strategies, you can boost revenue streams and ensure long-term practice success.
Dr. Heather-Dawn Lawson-Myers, a transformational speaker, coach, and esteemed John C. Maxwell leadership team member, is a leading dental luminary. With an unwavering passion for cultivating high-performing teams, she is on a mission to elevate dental practices into coveted assets, paving the way for a prosperous future while igniting inspiration throughout the dental profession. Boasting 35 years of hands-on experience, Dr. Lawson-Myers intimately understands the multifaceted challenges dental teams face. Her conversational presentation style effortlessly equips dental professionals with the tools and techniques to conquer impediments, turning stress into a resounding success. As a beacon of transformation, Dr Heather-Dawn Lawson-Myers champions the cause of bringing a radiant S.M.I.L.E. to dental teams globally, a commitment that inspires and motivates dental professionals. Through her dynamic presentations and transformative retreats, she sparks Motivation, inspires Leadership, and elevates the skills and mindsets of dental professionals, propelling them towards unparalleled success in their practices.